1.1. We, TraderMade (the “Company“), e-mail address: [support@TraderMade.com] (the
„E-Mail Address“), process your personal data as part of your use of our products
(“Products”) or platform (“Platform” and, together with the Products, “Services”). We deal
with your personal data in a confidential and responsible way. The processing of your
personal data takes place in compliance with the General Data Protection Regulation
(„GDPR“) and the UK Austrian data protection act in its current form.
the nature, scope and purposes of the data collection and use, trying to offer you an
insight into the processing of your personal data.
1.3. For some of our Products we will only process data pursuant to purposes and
means you determine. In these cases, we will provide you with separate data processing
1.4. The controller for the processing of your personal data within the meaning of the
GDPR is the Company. You can contact us via mail under the address shown below or
via e-mail using the E-Mail Address.
2. Data We Process
2.1. General: We process such personal data that you as a user of the Services make
available to us, for example upon registration or when using the Services (the „Data“).
2.2. Website Use: If you visit our website, we process only personal data that your
browser communicates to our server. We collect the following data, which is necessary
for us in order to display the website correctly and guarantee the necessary stability and
date and time stamp, time difference to GMT;
requested site, site from which the request was sent, transmitted data volume;
access status/HTTP status code;
browser, operating system, interface, language and version of the browser
2.3. Registration Data: Upon registration we collect and process the following
registration details: date of registration, password;
personal information: full name; email address; address, zip code, city, region,
company information (optional): company name, website, tax ID;
credit card type, last four digits, expiration date;
date of payment, invoice ID, currency, amount;
2.4. Product Use Data: Data processed when using the Services is processed by us only
as a processor, not as a controller. Please see the separate data processing agreement
3. Why We Process Your Data
3.1. Purpose: The processing of Data pursues the following purposes (“Purposes”):
and improve the Services;
customer relations management, including newsletters;
security and stability of the Services.
3.2. Lawfulness of Processing: The lawfulness of processing (Art. 6 GDPR) stems from:
3.2.1. your consent, where we have asked your explicit consent (para.1 subpara.
a GDPR); and
3.2.2. the necessity for the performance of contract fulfillment, as your data is
needed for a satisfactory use of the Services (para 1 subpara. b GDPR); and
3.2.3. the necessity for the purposes of the legitimate interests pursued by the
Company or by a third party (para 1 subpara. f GDPR).
3.3. Legitimate Interests: The legitimate interests pursuant 4.2.3 are to monitor, analyze
and improve the Services, to support you with any to protect the security, integrity,
performance and functionality of the Services, and to provide you with advertisements.
4. How We Use And Transfer Your Personal Data
4.1. Use: We use Data that you, as user of the product, have provided us with, only for
4.2. Transfer: We transmit Data to third parties only, if this is (i) necessary for the
Purposes, e.g. when we use service providers, (ii) due to a request from a national
authority, (iii) due to a court ruling, or (iv) if you have consented beforehand.
5. Storage And Data Safety
5.1. Storage Period: We store your Data as long as you are a registered user of the
Product. Beyond that, we only store Data, if it is legally necessary (because of warranty,
limitation or retention periods) or otherwise required.
5.2. Deletion: Data will be deleted if you (a) revoke your consent to the storage (b) Data
is not needed to fulfill the user contract concerning the Product anymore, or (c) the
storage is or becomes legally impermissible. A deletion request does not affect Data, if
the storage is legally necessary, for example for accounting purposes.
5.3. Safety Measures: To avoid unauthorized access to Data and generally secure the
Data, we apply the following safety measures: encrypted transmission, encrypted
storage, an authorization concept, a data backup concept, and physical safety measures
for servers. Those safety measures are constantly revised to comply with the latest
6. Information About Rights
6.1. Exercise of Rights: To exercise the rights defined in Section 7.2 to 7.8, please send
a request via e-mail to the E-Mail Address or via mail to the postal address depicted in
6.2. Revocation of Consent: You can revoke the consent for future data processing at
any time. However, this does not affect the lawfulness of Data processing based on the
consent before the revocation.
6.3. Right of Access: You have the right to obtain (i) confirmation as to whether or not
your Data is being processed by us and, if so, (ii) more specific information on the Data.
The more specific information concerns, among others, processing purposes, categories
of Data, potential recipients or the duration of storage.
6.4. Right to Rectification: You have the right to obtain from us the rectification of
inaccurate Data concerning you. In case the Data processed by us is not correct, we will
rectify these without undue delay and inform you of this rectification.
6.5. Right to Erasure: Should you decide that you do not want us to process your data
any further, please send a request via e-mail to the E-Mail Address or via mail to the
postal address depicted in Section 1.4. We will erase your Data immediately and inform
you of this process. Should mandatory provisions of law prevent such erasure, we will
inform you without undue delay thereof.
6.6. Right to Restriction of Processing: You have the right to obtain from us a restriction
of processing of your Data in the following cases:
6.6.1. You make an inquiry pursuant para. 7.4, if you so request;
6.6.2. you are of the opinion, that the processing of your Data is unlawful, but are opposed to an erasure of Data;
6.6.3. you still require the Data for the establishment, exercise or defense of legal claims; or
6.6.4. you have objected to the processing pursuant para. 7.8.
6.7. Right to Data Portability: You have the right to (i) receive your Data in a structured,
commonly used and machine-readable format and (ii) transmit those Data to another
controller without hindrance from us.
6.8. Right to Object: You have the right to object at any time to the processing of Data.
6.9. Right to Lodge a Complaint: You have the right to lodge a complaint with a
supervisory authority (in Austria: Datenschutzbehörde), if you think that the processing
of Data infringes applicable law, especially the GDPR.
7.1. What are Cookies? The Website uses 'cookies' ─ small text files that are placed on
the user's computer, smartphone and/or stored by the browser. If the respective server
of our Website is again accessed by the user of the Website/Product, the user’s browser
sends the afore received cookie back to the server. The server can evaluate the
information received in this manner in various ways. Cookies can, for example, be used
in order to manage advertisements on the Website or to facilitate navigation on a
7.2. Disabling of Cookies: The user can disable the installation of cookies by entering
the corresponding settings in his/her browser software (e.g. in Internet Explorer, Mozilla
Firefox, Opera, or Safari). However, in this case the user may jeopardize his/her use of
the complete range of functions on the Website.
8. Analytics Services
8.1. Google Analytics:
8.1.1. General: This Website uses Google Analytics, a web analysis service of
use of the Website created by a cookie, will usually be transmitted to a Google
server in the USA and stored there. The Website uses Google Analytics in
conjunction with the option „_anonymizeIP()“. This means, that your IP-address
will be shortened by Google beforehand within member states of the EU or other
members of the Agreement on the European Economic Area. Only in exceptional
cases the whole IP-address will be transmitted to a Google server in the USA and
shortened there. Any connection with a specific person is therefore precluded
and personal data immediately deleted. The IP-address transmitted by your
browser within the use of Google Analytics will not be combined with other data
held by Google.
8.1.2. Plug-in: You can prevent the collection of data through the cookie
concerning your use of the website (incl. your IP-address) as well as its
processing of this data by Google, by downloading and installing the following
browser plug-in: https://tools.google.com/dlpage/gaoptout?hl=en.
8.1.3. Purpose: On behalf of the Website operator, Google will use this
information in order to evaluate your use of the Website, compose reports on the
website activities, and provide further services to the operator related to the
website and internet usage. We use Google Analytics to analyze and be able to
constantly improve the use of our Website. Through the statistics we are able to
improve our services and make them more interesting for users. In those special
cases in which personal data is transmitted to the USA, Google is certified via
EU-US privacy shield. The basis for the processing is Art 6 para 1 subpara f
8.1.4. Information on Third-Party Provider:
Google Dublin, Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4,
Fax: +353 (1) 436 1001;
overview on data
directly in the Services. Should the changes be material to you, especially concerning
modified on 1 st November 2018.